More than 30 years of experience

One of GEM’s main goals is to continue improving the product, each milestone reached becomes the starting point for the next improvement, to achieve top quality/reliability ratio. This has allowed us to grow and accumulate know-how, expertise and experience to share with our customers, for quick and effective answer to any request.

GEM is built around you

GEM provides its Customers with a staff of specialized and skilled technicians, for real time support to any request: commercial, technical and after-sales.
The GEM customer is never alone: for the best selection of the gearbox or gearless according to lift specifications, during order process with constant monitoring of production, after delivery with advice and technical assistance 7/7 days, 12 months/year. Technical courses and “hands-on” training are periodically organized for the correct maintenance of GEM gearboxes and gearless, both by Rovereto headquarters and directly at the customer’s premises.

Passion and enthusiasm
in working together
GEM competence and
professionalism for
the success of GEM customers
GEM: all time synonomous
of genius and quality

Our working method

100% real made in Italy

Invented and born in Italy,
by Italian minds
Designed and
prototyped in Italy
by Italian engineers
and tested in Italy,
by Italian technicians
Distributed all
over the world,
with fast delivery times
Assistance and
after sales service
by Italian professionals

Our Team


Commercial Office, Customer Service

+39 347 3241700


Commercial Office, Customer Service

+39 345 0918253


Production, Customer Service

+39 0464 240033


R&D, Design, Customer Service

+39 0464 240033


Production, Technical Assistance

+39 0464 240033

Ready for delivery

GEM is able to deliver its gearboxes and gearless in very short time, anywhere in the world, thanks to long lasting business cooperation with the best national and international forwarders. To meet the customer’s delivery needs, GEM relies on accurate production planning and management of the transport process, optimizing the cost and reducing lead-times.
Whatever the customer’s need, we have the solution!

Contact us


GEM – General Elevator Machines S.r.l. | Viale Caproni 18 – Zona Industriale – 38068 Rovereto (TN)
Tel. +39 0464 240033 | Fax +39 0464 240034 |

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