Experts, Timely, Professionals, Punctual & Precise

Our 30 years’ experience in the lift business, provides our customers with a unique specialized and skilled staff for real time commercial and technical consulting with after sales support, both for the gearbox/gearless, any accessory or the complete lift.
Our assistance starts from the very beginning, before the order with product selection and configuration based on lift data and required delivery times. GEM never leaves any customer alone, while guaranteeing continuous support and assistance, 7/7 days, 365/365. In addition, on periodical basis, we organize technical seminars and “hands-on” training courses for GEM Gearboxes & Gearless, both in Italy at Rovereto HQ or directly at the customer’s premises

7/7

7 days/week
after sales support

365

365 days/year
no-stop service

24h

spare parts
delivery time

Our Team

Enzo

Commercial Office, Customer Service

commercial@gem-ita.com

+39 347 3241700

Luca

Commercial Office, Customer Service

gem@gem-ita.com

+39 345 0918253

Flavio

Production, Customer Service

produzione@gem-ita.com

+39 0464 240033

Carlo

R&D, Design, Customer Service

technical@gem-ita.com

+39 0464 240033

Mauro

Production, Technical Assistance

officina@gem-ita.com

+39 0464 240033

Ready for delivery

GEM is able to deliver its gearboxes and gearless in very short time, anywhere in the world, thanks to long lasting business cooperation with the best national and international forwarders. To meet the customer’s delivery needs, GEM relies on accurate production planning and management of the transport process, optimizing the cost and reducing lead-times.
Whatever the customer’s need, we have the solution!

Contact us

CALL US
EMAIL
WHATSAPP

GEM – General Elevator Machines S.r.l. | Viale Caproni 18 – Zona Industriale – 38068 Rovereto (TN)
Tel. +39 0464 240033 | Fax +39 0464 240034 | info@gem-ita.com

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