Experts, Timely, Professionals, Punctual & Precise

Our 30 years’ experience in the lift business, provides our customers with a unique specialized and skilled staff for real time commercial and technical consulting with after sales support, both for the gearbox/gearless, any accessory or the complete lift.
Our assistance starts from the very beginning, before the order with product selection and configuration based on lift data and required delivery times. GEM never leaves any customer alone, while guaranteeing continuous support and assistance, 7/7 days, 365/365. In addition, on periodical basis, we organize technical seminars and “hands-on” training courses for GEM Gearboxes & Gearless, both in Italy at Rovereto HQ or directly at the customer’s premises


7 days/week
after sales support


365 days/year
no-stop service


spare parts
delivery time

Our Team


Commercial Office, Customer Service

+39 347 3241700


Commercial Office, Customer Service

+39 345 0918253


Production, Customer Service

+39 0464 240033


R&D, Design, Customer Service

+39 0464 240033


Production, Technical Assistance

+39 0464 240033

Ready for delivery

GEM is able to deliver its gearboxes and gearless in very short time, anywhere in the world, thanks to long lasting business cooperation with the best national and international forwarders. To meet the customer’s delivery needs, GEM relies on accurate production planning and management of the transport process, optimizing the cost and reducing lead-times.
Whatever the customer’s need, we have the solution!

Contact us


GEM – General Elevator Machines S.r.l. | Viale Caproni 18 – Zona Industriale – 38068 Rovereto (TN)
Tel. +39 0464 240033 | Fax +39 0464 240034 |

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