Made in Italy quality:
whatever our customer need, we have the solution!
GEM-General Elevator Machines S.r.l. is a dynamic Italian company born from the idea of a committed group of Italian entrepreneurs, with long term experience in the lift sector, both Italian and international, willing to make available on the market a perfect combination and synergy in research & development, design, production, sales and after sales assistance of gearboxes and gearless for lifts and elevators.
Business competence, expertise and many years of experience of the founding partners are the basis of the innovative design solutions of the GEM gearboxes and gearless, completely produced in Italy with up-to-date manufacturing methodologies, materials of the highest quality of exclusive Italian origin, excellent standard of production and rigorous final testing of every component.
A reference benchmark for the lift sector: whatever the customer need, we have the solution!
GEM PRODUCTS – gearboxes & gearless
GEM gearboxes are manufactured with high quality materials, according to strict production standards and with accurate final testing, guaranteeing the optimum level of functionality and safety in use. We have a valid service of quick consultancy during the offer phase, the definition of the order and we have an immediate answer for every after-sales need: the confirmation of our customer orientation, GEM is the ideal partner to work with. An efficient internal R&D and technical office, together with our particularly flexible production structure, allow us to quickly satisfy every request, even in the production of special products or tailor-made solutions.
After sales service
Thanks to decades of experience in the sector, GEM provides its customers with a staff of specialized and skilled technicians, ready to advise and respond promptly and punctually to any request, both for the gearbox/gearless and for the complete lift in which it is installed. Technical assistance begins from the very beginning before the order is placed, advising the customer on the best product configuration according to the lift data and the delivery times required. GEM never leaves its customers alone, guaranteeing continuous consultancy and assistance, from January to December, 7 days a week. Periodically, either at the Rovereto plant or directly at the customer’s premises, instruction courses are organized on the correct maintenance of each GEM gearboxes and gearless.
International fairs and exhibitions
Participation in international exhibitions and trade fairs belongs to the culture of GEM: in Europe, the Middle East, Asia and South America they are an indispensable opportunity to welcome our partners and customers, to meet interested people and present the entire range of gearboxes and gearless GEM, always exhibited at every fair. A time together, sharing new ideas, setting common marketing strategies and getting in touch with products improvements, receiving important suggestions and technical advice. On more than one occasion, the design, style and contents exhibited by GEM were mentioned among the best at the exhibition.
Ready for delivery
GEM is able to deliver its gearboxes and gearless in very short time, anywhere in the world, thanks to long lasting business cooperation with the best national and international forwarders . To meet the customer’s delivery needs, GEM relies on accurate production planning and management of the transport process, optimizing the cost and reducing lead-times.
Whatever the customer’s need, we have the solution!